I decided to try Ore House again since the food I received wasn't too bad the first time and I had a craving for Italian food that wasn't Olive Garden. This time there were two cars in the parking lot at peak lunch hour and I should have taken that as a red flag. So I ordered the featured chicken dish for the day and in theory it sounded great. Unfortunately, the chicken came out completely RAW! Of course I had eaten about a third of the uncooked chicken before I noticed due to the heavy sauce. When I say raw I do not mean undercooked, I mean it was seared and plated. YUK!!!! After informing the waitress she took the chicken to the kitchen and came back offering to recook the dish or to get something else. I refused and said no thank you. She seemed kind of panicky and went back to the kitchen. During this 7 minute wait, I expected for the manager to come out and say something, but they did not. Instead the waitress brought me a ticket for my iced tea. ARE YOU SERIOUS?!?! YOU SERVED ME RAW CHICKEN!! THE LEAST YOU COULD HAVE DONE IS COMPED MY ICED TEA TO WASH OUT MY MOUTH!!! The manager NEVER CAME! What a joke of a restaurant and what BAD BAD BUSINESS! I am in Sales and Marketing for the Rockwall community and Im ashamed to have this type of service in this town. Shame.
Very strange atmosphere for an Italian restaurant. I went during prime lunch time and I was one of 4 tables in the entire place. This had me a little nervous, but my food was decent. The presentation of the food was sloppy and the side portions were small. I had two waiters, one was a space cadet and the other was quite pleasant, however, I was sat next to the wait station and had to endure the wait staff's conversations. Nobody wants to enjoy a nice lunch while listening to the waiters talk about what they think about the customers and what kind of tip they think they will get. Just unprofessional. Overall, decent food, a little pricey, WEIRD décor and atmosphere, decent staff.
Best food in Rockwall, hands down, for over 20 years. We love it!
First Review:
Love the oar house. Everything I have tried has been good. I don't think there is an enforced dress code but I would feel odd in shorts. Seems to be business casual
Very good food. Nice atmosphere. Good drink selection including good wines. Romantic, but not over the top.
Great service and food. Love this place.
The Oar House is a US Restaurant based in Rockwall, Texas. The Oar House is located at 305 E Interstate 30, Rockwall, TX 75087, USA.
Please contact with The Oar House using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Oar House opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.